Privacy Policy
This policy explains how Miami Water Damage 24/7 Restoration handles information associated with waterdamagemiami247.com. It is written around the website’s current behavior: the inspection form prepares a text on the visitor’s device, the visitor decides whether to send it to +1 (201) 277-9344, and the site embeds a Google map on location pages. The website does not claim that an unsent form has reached the business.
Scope
This policy applies to this website and information received through calls, text messages, inspection inquiries, and related service communication. A signed work authorization, insurer portal, third-party platform, carrier, trade contractor, map provider, telephone carrier, or other service may have additional terms and privacy practices. This policy does not replace a project contract or a third party’s notice.
Information you choose to provide
The request form asks for name, phone, email, service, message, and consent. When the visitor submits the form, client-side code creates a pre-addressed SMS link containing those entries. The visitor then sees an option to open the device’s messaging application. Information is transmitted to the business only if the visitor sends that message. Phone, device, operating-system, and carrier services may process it under their own policies.
Do not use the form or ordinary text messaging to send payment-card or bank-account details, Social Security or other government identifiers, passwords, medical records, or other information not needed to describe the property request. For urgent hazards, call emergency services or the appropriate utility or building authority rather than relying on a website message.
Calls, texts, inspections, and service records
When you call or text, the business may use the information to respond, identify the property and authorized contacts, assess dispatch and access, schedule an inspection, prepare an estimate or authorization, perform requested work, document the source and affected areas, communicate with building representatives or approved trades, support billing or insurance communication, handle questions or disputes, and maintain required business records.
A restoration file may include contact information, property and unit details, photographs, moisture readings, material notes, source and specialist reports, contents records, authorizations, estimates, invoices, and communications. Insurance information should be shared only as needed for an authorized project; the business does not need unrelated policyholder or financial information through the public form.
Technical data, cookies, and hosting
The current code does not intentionally install advertising pixels or third-party analytics scripts. It does not use browser local storage or session storage for the inspection form. Hosting and security infrastructure may process ordinary request data such as IP address, requested URL, browser and device information, referring page, timestamps, error events, and security logs to deliver, troubleshoot, and protect the site.
Browsers and infrastructure may use technical storage required for networking, security, or platform operation. If analytics, advertising, a server-side form endpoint, or other tracking is added later, this policy and any required controls should be updated before or when that processing begins.
Embedded map and external links
The contact page and homepage include a lazy-loaded Google Maps embed, and directions links open Google Maps. Loading or using those services can disclose technical data such as an IP address and may involve location, account, cookie, or activity information depending on the visitor’s device, browser, permissions, account, and Google settings. Google controls its own processing. Visitors who prefer not to load the map can use the written address: 1221 Brickell Ave, Miami, FL 33131.
Links to phone, SMS, maps, and other websites leave or invoke services outside this website. Review the applicable provider’s privacy terms and device permissions.
How information may be shared
Information may be disclosed to people and providers reasonably needed for an authorized inquiry or project, such as dispatch and field staff, hosting or communication providers, building management, approved source-repair or specialist trades, insurers or adjusters at the customer’s direction, payment and accounting providers where applicable, professional advisers, and authorities when required by law or necessary to protect rights, safety, or the service.
The current business record does not state that personal information is sold, and this site does not publish a claim that contact information is sold. Project information should be limited to what each recipient needs for the authorized purpose.
Retention and security
Inquiry and project records may be retained for the time reasonably needed to respond, perform and document services, maintain accounting and insurance files, meet legal or contractual duties, resolve disputes, prevent abuse, and protect the site. A single fixed period is not stated because the applicable record and obligation can differ. Information that is no longer reasonably needed should be removed or de-identified where appropriate and permitted.
Reasonable safeguards cannot guarantee that transmission or storage is completely secure. Visitors should send only necessary information, keep copies of important project communications, and contact the business promptly if they believe information was sent to the wrong destination.
Communications and your choices
Preparing the form does not send a message. You may close it, edit the prepared text, choose not to send it, or call instead. Service-related calls and texts may be used to respond to a request and coordinate an authorized project. You may ask to stop non-essential communications; operational, safety, billing, legal, or record-related messages may still be necessary where applicable.
To request access, correction, or deletion where applicable, contact the business at +1 (201) 277-9344 or by mail at 1221 Brickell Ave, Miami, FL 33131. The business may need to verify the request and may retain information when required or permitted for an active project, transaction, legal duty, security issue, or dispute.
Children’s privacy
This site is intended for property owners, occupants, managers, and other adults seeking restoration information or service. It is not directed to children, and the business does not knowingly ask children to submit personal information through the inspection form.
Changes and contact
This policy may be updated as the website, service providers, or legal requirements change. The effective date will be revised when material changes are published. Questions about this policy can be directed to +1 (201) 277-9344 or mailed to Miami Water Damage 24/7 Restoration, 1221 Brickell Ave, Miami, FL 33131. See the website terms for use conditions and the contact page for the current request method.